FAQ

  1. What is ePAY.bg?
  2. Do I need to open an account with ePAY.bg to deposit?
  3. Can I use my existing ePAY.bg account?
  4. How do I sign up for an ePAY.bg account?
  5. How do I fund my ePAY.bg account?
  6. How do I deposit to my account using ePAY.bg?
  7. Are there any fees associated with ePAY.bg?
  8. How long will it take for my transfer to reach my account?
  9. Can I withdraw to ePAY.bg?
  10. Which currencies does ePAY.bg transact in?

1. What is ePAY.bg?

ePAY.bg is an "online wallet" that allows you to securely and conveniently deposit and transfer funds online.

2. Do I need to open an account with ePAY.bg to deposit?

No, it is not mandatory to open an ePAY.bg account to make deposits. You can choose to make deposits with your card or even make a cash transfer from ATM or at Easypay.

3. Can I use my existing ePAY.bg account?

Yes. You can fund your account from your existing ePAY.bg account.

4. How do I sign up for an ePAY.bg account?

Please follow the steps below:

  • To sign up for an ePAY.bg account, visit https://www.ePAY.bg.bg/v3main/registration?lang=bg
  • Fill in the ePAY.bg account sign up form. Make sure you enter your details correctly so your account can be authorized and verified by ePAY.bg.
  • Fund your account with the available payment modes at ePAY.bg.
  • Your account will be ready for use once you've completed these steps.

5. How do I fund my ePAY.bg account?

PePAY.bg offers many instant and local options for funding your ePAY.bg account. For further information on funding your account visit https://www.ePAY.bg.bg/v3main/front?p=cash_mikro

6. How do I deposit to my account using ePAY.bg?

Please follow these steps to fund your account with ePAY.bg:

  • Log in to your account.
  • Go to Cashier and Select ePAY.bg option.
  • Enter or select your deposit amount and bonus code (if applicable), then click on 'Deposit'.
  • You will now be re-directed to ePAY.bg.
  • At ePAY.bg, you can choose to complete your transaction as a guest user by making payment with cards or cash transfer from ATM or at Easy pay. You can also complete the transaction by making payment from your ePAY.bg account balance by logging in to your ePAY.bg account.
  • Your funds will be instantly added to your account if you complete your transaction with Cards or ePAY.bg account. Cash transfers will be added as soon as we receive the funds.

7. Are there any fees associated with ePAY.bg?

We don’t charge a fee for ePAY.bg deposits. ePAY.bg may charge you a fee for your transactions. Please visit https://www.ePAY.bg.bg/v3main/front?p=fee_money
for more details on their fee structure.

8. How long will it take for my transfer to reach my account?

  • Transactions made using cards and ePAY.bg account are instant.
  • Transactions made using cash transfer option will be added as soon as you pay from ATM or at Easy pay.

9. Can I withdraw to ePAY.bg?

No, ePAY.bg is currently available as a deposit option.

10. Which currencies does ePAY.bg transact in?

ePAY.bg transactions are processed only in BGN, EUR and USD